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Overview

Gryphonet helps mobile app teams identify the tech quality issues that drive uninstalls and revenue loss.

Gryphonet’s SDK monitors apps in staging and production, automatically detecting when an app is running slowly, abusing battery, freezing (ANR), or experiencing other problems. These issues are then prioritized for development based on their projected impact on churn, customer-acquisition cost (CAC), and VIP users and critical monetization zones.

Gryphonet is the only mobile quality solution with the power to shape revenue. Our system combines usage and performance analytics, unifying the needs of mobile app management and R&D. We currently monitor production for apps with tens of millions of downloads. Clients include industry leaders in e-commerce, gaming, trading and more.

Gryphonet monitors tech quality issues of mobile apps, empowering them to dramatically improve their financial results.

Challenge and Solutions

01 App Page
03 Technical Overall
06 Tech Drill Devices
04 Tech Drill Down Malfunction
02 Financial Impact churn an
05 Tech Drill Versions
08 Technical Overall light skin
11 Tech Drill Devices Light Skin
09 Tech Drill Down Malfunction light skin
10 Tech Drill Versions ligh vr
07 Financial Impact churn An light skin

Step One: 

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Brand design , needed to reflect the values of a trustful respected company and the high technology of the product.

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Step Two: 

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Functional UI 

The task needed to be done fast doing the fact there was already clients using the system and potential clients where interested in the technology .

Step Three: 

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UX evolution: The product needed to work hand in hand with a strong logical interface in order to let the user see compare and find information in the system .

All new section dedicated on financial impact vs issues on the app needed to take please in the system, this task make not just the system more sophisticated but also means that two different end users will be using the product, on one hand R&D and technological users and in the other hand Management level users will be using the same system to get a different aspect of the same application...

Step For: 

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Taking the product to the next level, everything was made so fast and didn't look perfect, not in terms of look and feel and also in terms of hierarchy and size display so a overall UX Design needed to be done:

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The current version is focused on the two end users and the different needs and info, one one hand keeping the functionality and the features related to the issues of the app and reproducing on lab for the programmers so they can still use Gryphonet to find issues and fix them, and in the other hand the new functionality is all financial

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Gryphonet Dashboard:

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  • My app - Display for all the apps and sub apps (white label)

  • Financial Impact - Information of issues vs impact on your app / VIP Users / Zones on the app / Customer accusation Cost / Churn Analysis .

  • Technical Overall - Overall info, app Quality, Active Users, User Sessions, Time over Sessions, Most Affecting Issues on the App / Compare versions / Malfunctions by Devises / Demographic View.

  • Technical Drill Down - Malfunctions / Versions / Devises

  • Settings

  • Skin- light and Dark options

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